Winners33 takes every member's privacy seriously. This document clearly outlines the types of data we collect, the purposes for which it is used, and how we protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Winners33 ("we", "Platform", "winners33") is fully committed to protecting the privacy and personal data of all members and users of our platform. This Privacy Policy is established to transparently and clearly explain how we collect, use, store, disclose, and protect your personal information.
This document applies to all users who access the winners33.onl website, use the winners33 mobile app, or interact with any services provided by our platform. It also applies to anyone who registers as a member, makes a deposit, withdraws funds, or simply browses our website without registering.
Winners33 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), and we ensure all our data handling practices align with applicable legal requirements. If you have any concerns about how we handle your personal data, please contact our privacy team through the channels stated at the end of this document.
winners33 Commitment: We will not sell your personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this policy.
Winners33 collects various types of personal data depending on how you interact with our platform. Below is an overview of the data categories we collect:
We never collect credit or debit card numbers directly. All payments are processed through trusted third-party payment providers that comply with PCI-DSS security standards.
| Data Category | Example | Source |
|---|---|---|
| Identity | Name, date of birth, MyKad | Provided directly by you |
| Relationship | Email, phone, address | Provided directly by you |
| Financial | Bank account number | Provided directly by you |
| Technical | IP address, browser type | Automatic |
| Transactions | Deposit & withdrawal records | Automatic |
| Usage | Game history, clicks | Automatic |
Winners33 uses your personal data solely for legitimate purposes necessary for the delivery of our services. We will not use your data for any other purpose without first obtaining your consent.
Winners33 processes your personal data based on one or more valid legal grounds under Malaysia's Personal Data Protection Act 2010 (PDPA):
Winners33 does not sell, transfer, or disclose your personal data to third parties without your consent, except in the following situations:
We share necessary data with third-party service providers who help us operate the platform, including:
All these third-party providers are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes.
Winners33 may disclose your personal data where required by law, such as upon request by law enforcement authorities, courts, or regulatory bodies with valid jurisdiction.
In situations involving serious security risks, we may disclose necessary information to protect the safety of members or the public.
We will never: Sell your personal data to advertisers, data brokers, or any party for commercial purposes. This is a non-negotiable commitment by winners33.
Winners33 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or for as long as required by law. Generally:
Winners33 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:
Personal data of winners33 members is stored in data centres compliant with ISO 27001 standards, with automated backup systems and a comprehensive disaster recovery plan.
Winners33 uses cookies and similar tracking technologies to enhance the user experience and gather analytics data that helps us improve the platform.
You can manage and delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality and your gaming experience. For more information on managing cookies, refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several rights regarding your personal data held by winners33. We are committed to respecting and facilitating the exercise of these rights.
Winners33 respects all your rights as a data subject under Malaysia's PDPA 2010
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete data.
You may request deletion of your data in certain situations, subject to legal obligations.
You may request that we restrict the processing of your data under certain circumstances.
You have the right to receive your data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time.
Winners33 will process all requests relating to your data rights within 30 working days from the date the request is received. If your request is complex, we will notify you of any additional time required.
The winners33 platform is strictly limited to individuals aged 18 and above. We do not intentionally collect, process, or store personal data of individuals under the age of 18.
If we find that personal data of an individual under the age of 18 has been collected without valid consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered an account on our platform, please contact us immediately so that appropriate action can be taken.
In operating a platform that encompasses global technology infrastructure, some of your personal data may be transferred to, stored in, or processed in countries outside Malaysia. This includes cloud servers and data centres located in various locations.
Winners33 ensures that all cross-border data transfers are carried out with adequate safeguards, including:
Although your data may be processed outside Malaysia, the protection standards we impose on all providers are at least equivalent to the requirements of Malaysia's PDPA 2010.
Winners33 reserves the right to update or amend this privacy policy at any time to reflect changes in our business practices, new legal requirements, or improvements in how we handle data.
Any material changes to this policy will be communicated to you via:
The "Updated" date at the top of this document will always reflect the latest version of our privacy policy. Continued use of the winners33 platform after the effective date of any changes constitutes your acceptance of the updated policy.
Winners33 has appointed a Data Protection Officer (DPO) responsible for ensuring our compliance with PDPA 2010 and handling all privacy-related enquiries.
If you wish to:
Please contact our privacy team. We will endeavour to respond to all enquiries within 5 business days and resolve formal requests within 30 business days.
Data Protection Officer Email: [email protected]
General support is available via 24/7 live chat on the winners33 platform.
Six layers of protection ensuring the privacy and security of your personal information
All data transmitted between your device and the winners33 servers is protected by 256-bit SSL encryption — the same standard used by the world's leading financial institutions.
Your account is protected by two-factor authentication (2FA), ensuring only you can access it even if your password is compromised.
All winners33 data handling practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — not merely as a formality, but as a genuine commitment.
Sensitive data in the winners33 database is stored in encrypted form using AES-256 standards, ensuring layered security even if the system is physically accessed.
Winners33 undergoes regular security audits by independent third-party firms that verify our system compliance and identify any vulnerabilities before they can be exploited.
Winners33 has never and will never sell members' personal data to any third party for commercial purposes. Your data is used solely to deliver services to you.
Your personal data is fully protected at winners33. Register today and enjoy a safe, transparent gaming experience that meets the highest data protection standards, alongside over 500,000 Malaysian players.